You (the Renter) must be 18 years of age to rent and a picture ID is required. We
accept Cash, Check, Debit Card, Visa, Mastercard, Discover & Amer-
ican Express. It is your responsibility to secure all local and state permits along
with insurance. Please read the reverse side of your Reservation or Order for
additional Terms & Conditions. Please provide your caterer and site/event coordinator
with these Policies to instruct them with the handling of your rental items,
though it is the Renter listed on the Reservation, Order and invoice who is financially
and legally responsible.
CASH CUSTOMERS: All rentals must be paid in advance except to previously approved
in-house charge accounts. There is a non-refundable 25% reservation
deposit required on all orders, which is applied to the total rental cost. All Delivery
reservation balances are due two weeks before your event. All customer pickup balances
are due at time of pickup (except for colored linen rentals, which is due two weeks
before event). A credit card number is required to be kept on file
during your event, to be charged to cover the chance of damage, loss or additional
incurred charges listed below.
CANCELLATIONS: All 25% deposits are non-refundable. Except for tents, reserved
inventory numbers can be adjusted until two weeks before your event. If a reservation
is cancelled, the 25% deposit can be applied to another rental within one year’s
Rain contingency tents only: must be paid in full at least two weeks before your
event. If cancelled the week of delivery before the delivery truck is loaded, then
½ of the tent rental fee is refunded; if cancelled after the delivery truck is loaded,
then none of the tent rental fee is refunded.
IN-HOUSE ACCOUNTS: A 25% deposit may be needed to reserve items, depending on the
size of the order, and at the discretion of the manager. The balance
will be due within 10 days (Net 10) of being invoiced after an event. If a reservation
is canceled less than 30 days prior to an event, then a 25% deposit will not be
refunded or may be invoiced.
CUSTOMER PICKUP & RETURN ORDERS ONLY: All rental fees are for one day of use. This
means the item can be picked up the afternoon prior to or the
day of the event, then returned the day after your event. Extended rentals are available
at an additional cost. Sundays and holidays are free days if we are closed.
All inventory counts must be verified by you or your representative at time of pick-up
and return. Counts are considered accurate and no refunds are allowed once
you have left the grounds. Please see appropriate sections below for information
about additional fees which may be charged after rental inventory is returned,
cleaned and assessed.
DELIVERY & PICKUP ORDERS ONLY: All rental fees are for your event, which includes
from our assigned delivery time to our assigned pick-up time. Ex-
tended rentals are available at an additional cost. We will make every effort to
work around your schedule requests, but delivery and pickup dates must be assigned
by us according to direction, truck capacity, etc. Deliveries will be made as early
as 3 days before an event and pickups are generally 1 to 3 days after. You will
be notified of your scheduled delivery day and approximate time on the Monday or
Tuesday prior to your weekend event.
There is a delivery/pickup charge, the amount depending on the distance from Littleton,
NH and may vary depending on gas prices. Deliveries may be made in a large box truck
up to 27 feet long by 8 feet wide by 12.5 feet tall, and weighing up to 20,000 pounds.
Abbott Rental is not responsible for damage to driveways, lawns, etc. Please inform
Abbott Rental prior to delivery of any delivery restrictions you may have. Additional
fees may be assessed at delivery or pick-up time by the foreman if deliveries are
not to the ground floor; or if the tent or event site is at an unreasonable distance
from the truck, on a hill, or if not accessible by our trucks. Additional fees may
also be assessed at delivery or pick-up time by the foreman due to any other complications
or unusual circumstances not provided at time of reservation. We reserve the right
to refuse a delivery if deemed unsafe or unreasonable.Either you or your representative
must be present at both the time of delivery and pick-up to verify all rental counts.
If your rental item counts are not verified at delivery and pickup time, then the
counts will be considered accurate as delivered. Count discrepancies must be resolved
before your event. It is your responsibility to maintain that all equipment is secure
and protected from the weather, misuse and theft--before, during and after your event,
starting from the time of delivery to the time of pickup. It is your responsibility
to have all items ready for pickup at the location where and as they were delivered,
and in the containers they were delivered in. There is a $50 per hour charge if
our crew must locate and/or repack any rental items, fold and stack tables or chairs,
or clean any debris on rental inventory or under a tent. The Renter will be charged
for any missing rental items and containers.
TENTS: Installation and take-down is included in the rental fee of all tents, side
walls and tent lighting. Please be sure your site is ready before our crew arrives.
This includes lawns mowed and raked (preferably at least one day before delivery),
vehicles and equipment out of the way, and animal waste removed. You are responsible
for calling DigSafe (at least 1 month before your event is recommended) if it is
unknown what is underground; then please inform our crew of all underground obstacles
such as septic, water, gas, electrical, phone, cable, irrigation, etc. and any other
conditions that might hinder the staking or anchoring of tents and equipment, or
if any site conditions may place Abbott personnel at risk. Abbott Rental is not
responsible for damage to underground pipes, wires, or property. Any part of our
tents must be at least 30 feet from overhead power lines. The use of Tiki torches,
fire pits, bonfires, grills, etc. is absolutely prohibited within 35 feet of all
tents. Extra charges will be assessed for tent cleaning for spark or smoke damage.
Do not tape, clamp, pin, staple or puncture any part of the tent, walls or the poles,
or additional fees and replacement costs will be assessed. Do not hang any banners,
etc. from the tent perimeter rope. Decorations, flowers, trash, etc. must be removed
from under and around the tent, along with all items attached to poles, before time
of pick-up or a $50 per hour charge will be invoiced if any items need to be removed
by Abbott Rental personnel.
Please read the “Event Safety and Tent Evacuation” form we have provided you, and
follow all directions to ensure you have a safe event. The Renter is responsible
to contact their local municipality to acquire an event permit. Abbott Rental will
provide the necessary certificates and documents for the Renter to complete the permit
process. Fire extinguishers and exit signs are available for rent if required by
DANCE FLOOR & STAGES: Installation and take-down is included. Dance Floors are
set-up by us and then must not be moved. The use of tape or staples, etc is prohibited.
TABLES & CHAIRS: You are responsible for set-up and take-down, unless arranged
in advance for a fee. Tables & chairs must be folded and stacked and ready for pick-up
in the spot they were left or a $50 per hour fee will be invoiced after your event.
The use of tape or staples, etc is prohibited. As tables, chairs and their boxes
are not waterproof, do not leave them out in inclement weather before, during and
after your event. Any equipment damaged by inclement weather or negligence will
result in additional and/or replacement charges in addition to the rental fee. Do
not stand on any chairs or tables.
CHINA & COOKING EQUIPMENT must be free of food or a 20% cleaning fee will be charged
after your event. They must also be put back in their racks, if they came in one,
or a $50 per hour labor charge will be invoiced after your event if the crew must
locate and repack any items. You will be charged a replacement cost in addition
to the rental fee if any inventory is missing, broken or chipped. All grills, griddles
and rotisseries must be cool & clean and charcoal grills emptied of briquettes. Briquettes,
etc. will be dumped at site if still in grill as they cannot be transported. All
inventory must be ready for pickup at the spot where and as they were delivered,
and in the containers they were delivered in. There is a $50 per hour charge if
our crew must locate and repack china, glasses, cooking equipment, etc.
LINENS must be free of food, confetti and other table objects and air dried to prevent
staining and mildew, then loosely folded and put back in their original delivery
containers. Never put linen in plastic bags as they may mildew, which cannot be
cleaned. Wax removal and additional washings or handling (average $5 per piece)
will be invoiced after your event. Do not launder. You will be charged for linen
replacement in addition to the rental fee, if once cleaned and inspected the linen
is not re-rentable. There is a $50 per hour charge if our crew must locate and repack